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Healthcare
Risk Management for Hospitals and Health Care Providers
In the current Healthcare environment, an increasing number of patients believe they have sustained physical or psychological harm while receiving care. As a result of the hospital's or healthcare provider's actions or negligence, claims or lawsuits are brought forward to recover damages. A Risk Management Policy coordinates the activities required to minimize financial loss for hospitals, doctors and healthcare providers. Its basics requirements for mediating risk is the ability to prove that medical practices are subject to explicit rules, being taught, made accessible to all healthcare providers and usable throughout the hospital. The policy entails that procedures and medical protocols should be written, published and that adverse events are recorded and tracked.
Most Healthcare facilities and hospitals have a Department of Risk Management, which is responsible for reporting adverse incidents as required by law. In most instances, these organizations attempt to provide systems to track facility events and incidents. By recording these occurrences, important details can be communicated to facility staff members to minimize the results of such occurrences and prevent future risk within the organization. The ultimate goal of any system shall be to minimize any event that could cause injury to patients, visitors, employees or jeopardize the safety and security of the environment. Healthcare facilities must try to avoid costly claims and lawsuits with subsequent financial and public relations losses.
The Ennov5 Solution
Ennov5 can help medical care providers manage their documentation and make sure the right protocols are available when needed to the right person. It enables hospitals to quickly establish an on-line adverse event reporting system through customized forms associated to adequate workflows. All events are processed and tracked. Associated records are archived and ready if needed to reduce litigation exposure.
Ennov5 provides the following features:
- Medical protocols and documents standardizing medical practices are made available,
- Risks are controlled thanks to an on-line recording and reporting of any issue, a powerful sorting tool that will categorize and prioritize and process all adverse events;
- Action plans could be set up and followed on line very easily. They could relate to the mastering of adverse events, to the construction of new methods for medical practices assessment, to internal audits,
- Customer satisfaction evaluations forms are provided on line with automatic statistical analysis features.